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If you’re the owner of a Galaxy Note 7 in the US and you want to keep it, tough luck. Samsung has issued a notice stating that it will be sending out a software update on Dec 19 that will basically kill the device with the exploding battery problem. The update will stop the device from charging or working as a mobile device.
Here is the full statement:
Consumer safety remains our highest priority and we’ve had overwhelming participation in the U.S. Note 7 Refund and Exchange Program so far, with more than 93 per cent of all recalled Galaxy Note7 devices returned.
To further increase participation, a software update will be released starting on December 19th and will be distributed within 30 days. This software update will prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile devices. Together with our carrier partners, we will be notifying consumers through multiple touchpoints to encourage any remaining Galaxy Note7 owners to participate in the program and to take advantage of the financial incentives available.
However, as far as having all its carrier partners onboard, they might want to think again. At least one, Verizon – a major player in the telco market stateside – has issued a statement stating that it will not allow the update to happen because it does not want its customers’ mobile lifeline cut. Before anybody thinks that a behemoth like Verizon has grown a heart, remember where this is happening. The US; one of the most litigious countries in the world.
We’re thinking it’s more likely some teen stranded downtown at night and gets robbed, or somebody’s car breaks down in the middle of nowhere and they have no communication, would leave Verizon open to a huge lawsuit. Something that part of their statement backs up – We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation
Samsung would like nothing more than to put the 2016 nightmare of the Galaxy Note 7 to bed. Getting everybody to agree is another matter.
There is no word about whether Samsung will do the same thing in the Australian market